Frequently Asked Questions
Are these products for human use?
No. All items are for research and laboratory use only. They are not for human use or consumption.
Can you provide dosing, usage, or medical advice?
No. We cannot provide dosing guidance, usage instructions, or medical advice under any circumstances.
Do you provide COAs (Certificates of Analysis)?
Yes. COAs are available for most compounds upon request. Email us at support@synergyenzymes.com.
When do orders ship?
Most orders ship within 24 hours, Monday–Saturday, excluding holidays.
How long does shipping take?
Standard domestic shipping typically takes 2–4 business days, depending on location. Express options may be available during checkout.
Do you ship internationally?
At this time, we only ship within the United States.
Do you offer bulk or wholesale pricing?
Yes. Email us at support@synergyenzymes.com for wholesale or bulk pricing.
Do you offer an affiliate program?
Yes. Synergy Enzymes offers an affiliate program for creators, researchers, and educational content channels. To apply or request details, email us at support@synergyenzymes.com.
Can I cancel my order?
Orders cannot be canceled once they have shipped. For assistance, contact support as soon as possible.
Do you accept returns or exchanges?
Please see our Refund Policy page for full details.
What payment methods do you accept?
We accept secure online payment methods. Contact us if you have questions.
How should research compounds be stored?
Compounds should be stored in a cool, dry environment. Avoid expos